1. Data Controller
The Data Controller is Marilina Rolfo, owner of Studio Massaggi Torino.
2. Types of Personal Data Collected
We collect the following personal data through our contact form:
- Full name
- Email address
- Phone number (optional)
- Service of interest (treatment selection)
- Referral source (how you heard about us)
- Message content
3. Purpose of Data Processing
Your personal data is processed for the following purposes:
- Responding to inquiries: To reply to your questions and information requests
- Booking management: To schedule and manage appointments for treatments
- Customer service: To provide information about our services and treatments
- Legal compliance: To fulfil legal obligations where applicable
4. Legal Basis for Processing
The processing of your personal data is based on:
- Your consent: By submitting the contact form, you provide explicit consent for processing your data as described in this policy (Art. 6(1)(a) GDPR)
- Legitimate interest: To respond to your inquiries and provide requested services (Art. 6(1)(f) GDPR)
- Pre-contractual measures: When you request information about booking a treatment (Art. 6(1)(b) GDPR)
5. Data Retention Period
Your personal data will be retained for 24 months from the date of collection or until you request deletion, whichever comes first. After this period, data will be permanently deleted unless we are required by law to retain it for longer.
6. Data Recipients and Third Parties
Your personal data may be shared with the following third parties:
- Hosting provider: Our website and email services are hosted by third-party providers who may have access to the data for technical maintenance purposes
- Google Fonts: Our website uses fonts from Google Fonts (fonts.googleapis.com). This service may collect technical data such as your IP address. Please see Google's privacy policy for more information
We do not sell, rent, or share your personal data with any other third parties for marketing purposes.
7. Your Rights Under GDPR
In accordance with EU Regulation 2016/679 (GDPR), you have the following rights:
- Right of access (Art. 15): You can request a copy of your personal data we hold
- Right to rectification (Art. 16): You can request correction of inaccurate or incomplete data
- Right to erasure (Art. 17): You can request deletion of your personal data
- Right to restriction (Art. 18): You can request limitation of processing under certain conditions
- Right to data portability (Art. 20): You can request your data in a structured, commonly used format
- Right to object (Art. 21): You can object to processing based on legitimate interests
- Right to withdraw consent: You can withdraw your consent at any time without affecting previous processing
To exercise any of these rights, please contact us at info@studiomassaggitorino.it or +39 344 412 9241.
8. Right to Lodge a Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the supervisory authority:
Garante per la Protezione dei Dati Personali (Italian Data Protection Authority)
Website: www.garanteprivacy.it
9. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Automated Decision-Making and Profiling
We do not use automated decision-making processes or profiling based on your personal data.
11. Cookies and Tracking Technologies
Our website uses only technical cookies necessary for basic functionality. We do not use analytics, marketing, or third-party tracking cookies. For more information, please see our Cookie Policy.
12. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us: